Privacy policy

Introduction

This Privacy Policy outlines how Zinq AI (Product of Logicwind Technologies LLP, India) collects, uses, shares, and protects your personal information when you use our website, services, and AI-powered form creation tools (collectively, the “Services”). By using our Services, your access to and use of our services applies to all of the services offered by ZINQ AI, including but not limited to all our Apps, Sites, APIs and Integrations. “Users” as defined in this Privacy Policy includes any user of our Services, including individual End Users, organizational Clients, and Developers.

Information We Collect

  • Information You Provide:
    • Personal Information: Name, email address, contact details, and any other information you provide directly.
    • Form Data: Information you enter into Zinq AI forms, including responses and any uploaded files.
    • Communication Data: Records of your interactions with us, such as emails or support requests.
  • Information We Collect Automatically:
    • Usage Data: Information about how you use our Services, including features accessed, interactions, and time spent.
    • Device Information: Data about your device, browser, operating system, and IP address.
    • Location Information: We may collect approximate location data to improve user experience and provide relevant content.
  • Information from Third Parties:
    • We may receive information about you from third-party services or partners, such as analytics providers or payment processors.

How We Use Your Information

  • To Provide and Improve Our Services: We use your information to deliver, maintain, and enhance our Services, including personalizing your experience and developing new features.
  • Communication: We may contact you with important updates, announcements, or promotional offers related to Zinq AI. You can opt out of marketing communications at any time.
  • Analytics and Research: We use data to analyze trends, understand user behavior, and improve our AI algorithms and product offerings.
  • Security and Compliance: We may use your information to protect our Services, detect and prevent fraud, and comply with legal obligations.

How We Share Your Information

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Services (e.g., hosting, analytics, payment processing).  
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.  
  • With Your Consent: We may share your information with other parties if you give us explicit permission to do so.

AI and Data Processing

  • AI-Powered Features: Zinq AI utilizes AI algorithms to analyze form data, generate insights, and provide suggestions.
  • Data Anonymization: We take steps to anonymize and aggregate data whenever possible to protect your privacy.
  • Data Security: We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.  

Your Choices and Rights

  • Access and Control: You can access, update, or delete your personal information through your account settings or by contacting us.
  • Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in those emails.  
  • Cookies and Tracking: You can manage your cookie preferences through your browser settings.

Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels.  

Contact Us

  • If you have any questions or concerns about this Privacy Policy or our data practices, don’t hesitate to get in touch with us at [help@zinq.ai].
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