Every enquiry captured and qualified — before it goes cold.

ZINQ answers every WhatsApp, Instagram and web enquiry in seconds, asks the qualifying questions, and routes hot leads to your team — so no after-hours message is lost.

Also runs on WhatsAppInstagramWeb chatTelegramEmail
New enquiry Qualifying
Procedure: hair transplant
Timeline: this month
Routed to team
Nurture queue
One clean record, every enquiry
The problem

The most expensive enquiry is the one no one answered

  • Enquiries arrive after hours and on weekends — and a competitor down the road replies first.

  • Instagram and WhatsApp DMs pile up unread while the front desk is with a patient.

  • Unqualified enquiries reach your team, so staff waste time on tyre-kickers and miss the hot ones.

  • Lead details scatter across inboxes — no single view of who enquired and what they wanted.

How it works

From first message to a qualified, routed lead

01

Capture

Answers every WhatsApp, Instagram and web enquiry in seconds, 24/7 — nothing waits for Monday.

02

Qualify

Asks the counselor's questions — procedure of interest, timeline, budget, prior treatment — to gauge real intent.

03

Record

Captures the enquiry and answers on the patient record, so there's one clean view of every lead.

04

Route

Sends hot leads to your team with full context, and books or nurtures the rest automatically.

What it does

Intake that works the way patients message a clinic

Captures every channel, instantly

WhatsApp, Instagram DM and web chat answered in seconds, so no after-hours enquiry is lost before your team sees it.

Qualifies like a counselor

Asks your intake questions to understand intent, so leads arrive warm and your team isn't starting from zero.

Routes hot leads with context

Flags high-intent enquiries to your team as a task with the conversation attached, so the best leads get a fast human follow-up.

One clean record of every lead

Captures the enquiry and answers on the patient record, so nothing lives in a scattered personal inbox.

Grounded in a clinic workflow (a hair-transplant clinic in India, on WhatsApp)

24/7

enquiries captured, nights and weekends

0

after-hours messages unanswered until Monday

1

clean record of every enquiry

FAQ

Patient intake questions clinic owners ask

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ZINQ answers them in seconds, any hour, so an enquiry that arrives at night or on the weekend is captured and qualified instead of waiting until Monday, by which point the patient has often gone elsewhere.

It asks your counselor's intake questions — procedure of interest, timeline, budget and prior treatment — to gauge real intent, so leads reach your team warm and with context.

Yes. High-intent enquiries are flagged to your team as a task with the full conversation attached, so the best leads get a fast human follow-up while the rest are booked or nurtured automatically.

Every enquiry and its answers are captured on the patient record, so there's one clean view of who enquired and what they wanted instead of details scattered across personal inboxes.

Stop losing enquiries to an unattended inbox.

See ZINQ capture, qualify and route a clinic enquiry end to end.

Book a demo