The only AI agent your business needs. Turn enquiries into customers and keep them supported 24/7.

Answer, engage, qualify, book, follow up, convert, support and resolve across every channel, all in one place.

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ZINQ AI agents handle the entire customer lifecycle: end to end.

From the first hello to follow-ups, bookings, conversions, support and retention. ZINQ works for you 24/7 across every channel.

Engage

Start meaningful conversations and understand every customer.

Live
Hi, do you have anything open this weekend?
Yes, Saturday's open. Want me to hold a slot for you?

Convert

Move leads forward and turn interest into customers.

AI Agent Active
Qualify Identify relevant, high-intent opportunities.
Book Move suitable conversations toward configured appointments or meetings.
Follow Up Continue approved follow-up journeys and reminders.
Convert Keep relevant conversations moving toward the intended outcome.

Support

Deliver exceptional support and keep customers coming back.

Live
My delivery hasn't arrived yet.
Your delivery arrives tomorrow. I've sent the tracking link. Order locatedDelivery status found
Resolved

Connect on every channel

WhatsApp Engage instantly Web Chat Convert in real time Instagram DM Reply and engage Telegram Automate and support Email Auto-reply and follow up Voice / Phone Qualify and book calls
See all channels
01 / 03 | FOR GTM TEAMS

Keep every enquiry moving toward the next sales step.

ZINQ helps GTM teams qualify prospects, book the next step and keep follow-up moving across channels.

Manual qualification slows the teamBooking friction stalls the next stepMissed follow-up lets opportunities go cold
  • Automate Lead Qualification to identify the right opportunities
  • Make Meeting & Appointment Booking easier for prospects
  • Keep Lead Follow-Up moving until the sales team takes over

FOR GTM TEAMS

5 steps, automatic

New Enquiry
Intent Checked
Next Step Booked
Follow-Up Running
Sales Takes Over
Faster response
02 / 03 | FOR CUSTOMER SUPPORT

Resolve routine customer needs without adding to the queue.

ZINQ answers supported questions, completes configured requests and creates trackable work when action is needed.

Repetitive customer questions take up team timeSlow request resolution keeps customers waitingSupport tasks get missed or need manual tracking
  • Answer routine Customer Queries using approved business information
  • Complete supported workflows through Request Resolution
  • Create trackable work with Ticket & Task Management when action is needed

FOR CUSTOMER SUPPORT

4 steps, automatic

Support Request
Issue Resolved
Task Created
Team Escalation
Faster handling
03 / 03 | FOR CUSTOMER SUCCESS

Keep customer relationships moving after the sale.

ZINQ continues post-purchase conversations, collects feedback and reconnects with relevant inactive customers.

Post-purchase communication becomes inconsistentOpportunities to collect customer feedback get missedInactive customers become difficult to re-engage
  • Keep Post-Purchase Communication consistent after the sale
  • Make Feedback Collection part of the customer conversation
  • Use Customer Re-Engagement to reconnect with relevant inactive customers

FOR CUSTOMER SUCCESS

5 steps, automatic

Customer Updated
Reminder Sent
Feedback Captured
Relationship Re-Engaged
Team Steps In
More consistent communication

Everything you need to run AI agents at scale.

ZINQ combines AI, automation, inbox, CRM, analytics and human handoff in one platform, built for teams managing customer conversations end to end.

AI Agents Knowledge Base Skills Workflows Omnichannel Inbox Human Handoff Campaigns & Segments Tickets & Tasks Contacts & CRM Integrations Analytics Multilingual Branding Web Chat

One AI agent for every industry

Your key customer conversations, handled end to end by ZINQ.

Turn browsers into buyers, on every channel

From the first product question to post-purchase follow-up, ZINQ helps keep shopper conversations moving across supported channels.

  • Product questions and recommendations
  • Order-status and delivery conversations
  • Cart-recovery workflows where configured
  • Returns and exchange enquiries
  • Re-engagement for relevant dormant customers
Explore solution
  • Product Recommendations
  • Order Status Updates
  • Abandoned Cart Recovery
  • Returns & Exchanges
  • Customer Re-Engagement

Connect Everything You Already Use

Connect ZINQ with approved CRM, calendar, ecommerce, customer and workflow systems so conversations can continue into the business tools your team already uses.

Google CalendarGmailZOHOBitrix 24ClickUpGoogle Sheet
View all Integrations

Questions about ZINQ we get asked

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ZINQ is a Conversational AI Platform for managing customer conversations across sales, support and customer lifecycle workflows. It brings AI Agents, knowledge, workflows, channels, customer context and human handoff into one platform.

ZINQ AI Agents can handle supported customer conversations using configured business knowledge and workflows. Depending on the setup, they can answer enquiries, collect information, qualify opportunities, support appointment journeys, help with customer-service workflows and bring humans into conversations when needed.

The approved ZINQ navigation includes WhatsApp, Web Chat, Instagram DM, Telegram, Email and Phone. Exact capabilities vary by Channel and configuration.

Yes. Human Handoff is a ZINQ Platform capability. Where it is enabled for the relevant workflow and Channel, a conversation can move to a human team member with available context attached.

ZINQ includes an Integrations capability for connecting supported business systems. The exact systems and actions available depend on the approved integration and workspace configuration.

See ZINQ run a real conversation, end to end.

A 30-minute walkthrough on your actual enquiries — from first message to follow-up.

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