Aftercare that runs itself — and brings patients back.
The moment a procedure is logged, ZINQ starts the Day-1/7/30 aftercare sequence on WhatsApp, answers routine recovery questions, and escalates clinical ones — so every patient gets consistent follow-up.
Aftercare is where loyalty is won — and quietly lost
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Manual follow-up depends on someone remembering, so the Day-1 and Day-30 nudges fall off the list.
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Routine recovery questions ('is this swelling normal?') flood the inbox and pull staff off new enquiries.
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Inconsistent aftercare erodes trust — and the touch-ups, repeat treatments and referrals never happen.
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A worrying symptom can sit unseen in a busy inbox instead of reaching a clinician.
The aftercare sequence, triggered automatically
Aftercare built to be consistent and safe
Triggers off the procedure log
Starts automatically when a procedure is recorded, so no patient is ever missed and no staff member has to kick it off.
Answers routine questions instantly
Handles common recovery questions from your knowledge base around the clock, so the inbox doesn't pull staff off the floor.
Escalates the clinical ones
Routes anything clinical or worrying to your team as a task immediately, so concerning symptoms reach a clinician fast.
Drives the rebooking
Closes the loop with the next-treatment or referral nudge, turning good aftercare into repeat revenue.
Live on WhatsApp today (a hair-transplant clinic in India)
3
aftercare check-ins per patient (Day-1/7/30)
24/7
routine recovery questions answered
0
missed follow-ups after a procedure
A hair-transplant and aesthetic clinic in India runs its patient conversations on WhatsApp.
The multi-week aftercare sequence was manual, so after-hours questions and later check-ins slipped through, and good follow-up depended on someone remembering.
ZINQ runs aftercare automatically: the moment a procedure is logged in the CRM, it starts the Day-1/7/30 sequence on WhatsApp, answers routine recovery questions from the knowledge base, and routes clinical ones to staff.
Every patient now gets 3 automated aftercare check-ins with zero missed follow-ups, and routine recovery questions are answered around the clock instead of waiting for the front desk.
It triggers automatically the moment a procedure is logged in your CRM, so the Day-1/7/30 sequence begins on its own — no one has to remember to kick it off.
It handles routine recovery questions, like what's normal during healing, from your clinic's knowledge base, around the clock, so the inbox doesn't pull staff off the floor.
Anything clinical or worrying is escalated to your team as a task immediately, so concerning symptoms reach a clinician fast instead of sitting unseen in a busy inbox. A human is always one tap away.
Yes. Consistent aftercare builds trust and closes the loop with the next-treatment and referral nudge, turning good follow-up into the touch-ups, repeat treatments and referrals that would otherwise slip away.
Give every patient consistent aftercare — automatically.
See ZINQ run a Day-1/7/30 aftercare sequence end to end on WhatsApp.
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